XCLN: Exchange Server 5.5 Online Help Gives Incorrect Location for Setting the Default OWA Server (265834)


The information in this article applies to:

  • Microsoft Exchange Server 5.5
This article was previously published under Q265834

SYMPTOMS

When you click the Advanced tab in a Mailbox Properties dialog box, click Help, and then click the Outlook Web Access Server Name option, the online documentation indicates that you can specify the default Outlook Web Access (OWA) server name on the General tab in the Private Information Store Properties dialog box. But when you view this page, there is no option to set the OWA server name.

RESOLUTION

The correct location for setting the default Outlook Web Access Server Name option is on the General tab in the Protocols Properties dialog box. This option can be set for the entire site or on a per server basis.

To set the default OWA server in the Protocols Properties dialog box, follow these steps:
  1. Start the Exchange Administrator program.
  2. Expand the Site (or Server container), and then click the Protocols object.
  3. On the File menu, click Properties.
  4. In the Protocols Properties dialog box, click the General tab.
  5. In the Outlook Web Access Server Name box, enter the OWA server name.
Modification Type:MajorLast Reviewed:10/1/2003
Keywords:kbprb KB265834
©2003 Microsoft Corporation. All rights reserved.