Error Message "Unknown Registry Failure: Service NDIS WAN" (265359)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0 SP3
This article was previously published under Q265359

SYMPTOMS

After you finish configuring the Remote Access Service (RAS) on a Microsoft Windows NT Server 4.0-based computer that is running Service Pack 3 (SP3), you may receive the following error message:
Unknown registry failure: service NDIS WAN

WORKAROUND

To work around this behavior, follow these steps:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Right-click Modems, click the modem listed, and then click Remove. Do this for all the modems on the list.
  3. Restart the computer.
  4. Reinstall the modems and the RAS.
  5. Reapply SP3.
  6. Restart the computer.
Modification Type:MajorLast Reviewed:8/8/2001
Keywords:kbenv kberrmsg kbprb KB265359
©2002 Microsoft Corporation. All rights reserved.