OFF2000: Files, Registry Keys, Programs Specified in MST Are Not Reinstalled (265084)


The information in this article applies to:

  • Microsoft Office 2000 Premium
  • Microsoft Office 2000 Professional
  • Microsoft Office 2000 Small Business
  • Microsoft Office 2000 Standard
  • Microsoft Office 2000 Developer
This article was previously published under Q265084
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you reinstall Office 2000, either in Maintenance mode or after completely removing Office, modifications that you made by using a Custom Installation Wizard (CIW) transform are not applied. None of the files, registry keys, added installations, or programs that are included in the transform are reinstalled or run again.

CAUSE

Any files, registry keys, shortcuts, and added installations and programs are considered user data.

WORKAROUND

To work around this problem, follow these steps.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
  1. Start the Registry Editor (Regedt32.exe).
  2. Locate the Product ID of the Office product that you installed under the following key in the registry:

    HKEY_CURRENT_USER\Software\Microsoft\OfficeCustomizeWizard\1.0\RegKeyPaths

  3. Click the Product ID, and then delete the value named OCWAddedContentWritten.
  4. Close the Registry Editor.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The Custom Installation Wizard is included in the Office 2000 Resource Kit core tool set, which is available for download at the following Microsoft Web site:

http://www.microsoft.com/office/ork/2000/appndx/toolbox.htm

Modification Type:MajorLast Reviewed:4/17/2006
Keywords:kbbug kbfix KB265084
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