Client Add Pack Does Not Recognize Small Business Server (264812)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0
  • Microsoft BackOffice Small Business Server 4.0
  • Microsoft BackOffice Small Business Server 4.0a
This article was previously published under Q264812

SYMPTOMS

When you are installing Small Business Server 4.0 (SBS) on a computer running Microsoft Windows NT Server 4.0, and you try to install the Client Add Pack, you may not be able to do so and you may receive the following error message:

Your computer is not running Microsoft BackOffice Small Business Server. You can only add licenses to a computer running Small Business Server.

CAUSE

This behavior is by design. You cannot install the SBS Client Add Pack on a Windows NT Server 4.0 that was not initially installed as an SBS Server.

RESOLUTION

If the SBS install was converted to full Windows NT Server, you cannot apply additional SBS Client Add Packs. You can only install SBS Client Add Pack on a valid SBS Server.
Modification Type:MajorLast Reviewed:5/14/2003
Keywords:kbprb KB264812
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