XCON: East European Extended Characters Lost in T.61 Content Conversion (263898)
The information in this article applies to:
- Microsoft Exchange Server 5.5
This article was previously published under Q263898 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
Users on a client computer that has regional settings set to one of the Eastern European values (such as Hungarian, or Croatian) may see either missing characters, or the wrong characters, where they are expecting characters from the extended character set.
CAUSE
The message has arrived over an X.400 Connector from a system that has sent the message in a T.61 (Teletex) body part. The message transfer agent (MTA) conversion code translates characters only from Code Page 850 (Western European) in this body part, so characters from Code Page 852 (Eastern European) are not translated correctly.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
STATUSMicrosoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.
| Modification Type: | Major | Last Reviewed: | 10/2/2003 |
|---|
| Keywords: | kbbug kbExchange550preSP4fix kbExchange550sp4Fix kbfix kbQFE KB263898 |
|---|
|