Sony PCG-505TX VAIO Stops Responding When It Resumes from Standby (263769)


The information in this article applies to:

  • Microsoft Windows Millennium Edition
This article was previously published under Q263769

SYMPTOMS

When you upgrade your Sony PCG-505TX VAIO SuperSlim Notebook computer to Microsoft Windows Millennium Edition (Me), the computer stops responding when it resumes from standby mode.

CAUSE

This behavior is caused by a Universal Serial Bus (USB) incompatibility in the system BIOS.

RESOLUTION

Contact Sony at the following Web site to obtain an updated BIOS:

http://www.sony.com

MORE INFORMATION

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

For information about how to contact Sony, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Modification Type:MinorLast Reviewed:9/28/2004
Keywords:kbnofix kbprb KB263769
©2004 Microsoft Corporation. All rights reserved.