Usage Import Does Not Report Ad Clicks Properly (263277)


The information in this article applies to:

  • Microsoft Site Server 3.0
This article was previously published under Q263277

SYMPTOMS

When reporting against Placement Locations, Usage Import does not report Ad Clicks properly.

CAUSE

The problem occurs when an Internet client sends a request that does not specify a default document or virtual directory in the referrer string (for example, http://www.adserver.com versus www.adserver.com/adsite). Usage Import uses the referrer to match Ad Clicks to placement locations. If the referrer does not contain the third slash mark (/) that usually precedes a default document or virtual directory, it does not save the referrer string.

WORKAROUND

To work around this problem, specify a referrer string.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Site Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
   Date       Time   Version        Size    File Name   Platform
   -------------------------------------------------------------
   06/06/2000 21:43  7.0.1313.0  1,308,432  Uas.exe    Alpha 
   06/06/2000 21:44  7.0.1313.0    676,848  Uas.exe    x86

STATUS

Microsoft has confirmed that this is a problem in Site Server 3.0.

MORE INFORMATION

Usage Import has been modified so that it no longer requires a third slash mark (/) in the referrer string.
Modification Type:MinorLast Reviewed:10/6/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbQFE KB263277
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