XWEB: Unable to Access the Address Book When Composing New Mail or Appointments in Outlook Web Access (263230)


The information in this article applies to:

  • Microsoft Exchange 2000 Server
This article was previously published under Q263230

SYMPTOMS

When you use any Web browser earlier than Microsoft Internet Explorer 5 to access a mailbox in Microsoft Exchange 2000 Outlook Web Access, you are unable to access the address book when composing new appointments or e-mail messages.

WORKAROUND

Open the address book in a separate browser window, and then compose the new item. Go back and forth between the address book window and the compose window to cut and paste as needed.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

MORE INFORMATION

For additional information about using Outlook Web Access with browsers earlier than Internet Explorer 5, click the article number below to view the article in the Microsoft Knowledge Base:

253615 XWEB: Using Browsers Earlier Than Internet Explorer 5 to Gain Access to Outlook Web Access

Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbbug kbpending KB263230
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