Visio2000: Error 1324: The Folder Path Contains an Invalid Character (263150)
The information in this article applies to:
- Microsoft Visio 2000 Standard Edition
- Microsoft Visio 2000 Professional Edition
- Microsoft Visio 2000 Technical Edition
- Microsoft Visio 2000 Enterprise Edition
This article was previously published under Q263150 SYMPTOMS
When you attempt to install Visio 2000 on a computer that is running
one of the following operating systems
- Microsoft Windows 95
- Microsoft Windows 98
- Microsoft Windows NT 4.0
you may receive the following error message:
Error 1324: The folder path folder name contains
an invalid character.
CAUSE
This behavior can occur if the computer is using a real mode (16-bit)
driver to access the CD-ROM drive, or if the CD-ROM drive is operating
in MS-DOS Compatibility mode.
NOTE: Real mode CD-ROM drivers do not support long file names.
RESOLUTION
To resolve this issue, contact your hardware manufacturer to inquire about
how to obtain a protected mode (32-bit) driver for your CD-ROM drive.
For information about how to contact your hardware manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base: 65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z MORE INFORMATION
If protected mode drivers are not available or do not work, run Visio 2000
Setup from a shared CD-ROM drive on another computer on the network.
| Modification Type: | Major | Last Reviewed: | 8/6/2002 |
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| Keywords: | kberrmsg kbprb KB263150 |
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