XFOR: "553 Malformed Address" Error Message Occurs When You Send E-mail from Palm III Handheld (262975)
The information in this article applies to:
- Microsoft Exchange 2000 Server
- Microsoft Exchange Server 4.0 SP1
- Microsoft Exchange Server 4.0 SP2
- Microsoft Exchange Server 4.0 SP3
- Microsoft Exchange Server 4.0 SP4
- Microsoft Exchange Server 4.0 SP5
- Microsoft Exchange Server 5.0
- Microsoft Exchange Server 5.0 SP1
- Microsoft Exchange Server 5.0 SP2
- Microsoft Exchange Server 5.5
- Microsoft Exchange Server 5.5 SP1
- Microsoft Exchange Server 5.5 SP2
- Microsoft Exchange Server 5.5 SP3
- Microsoft Exchange Server 5.5 SP4
This article was previously published under Q262975 SYMPTOMS
When you use a Palm III Handheld device to send e-mail messages, you may receive a generic "Simple Mail Transfer Protocol (SMTP) Error" error message. If you increase the protocol logging level to Maximum on an Exchange Server computer, you may receive the following error message:
553 malformed address:
CAUSE
This behavior can occur if you import entries from the Exchange Personal Address Book (PAB) into the Palm III Handheld device. The Palm III Handheld device imports the alias instead of the full SMTP address; the Exchange Server computer processes the alias as a malformed address.
RESOLUTION
To resolve this behavior, manually edit addresses on the Palm III Handheld device so that the full SMTP addresses of the imported entries are displayed, for example:
STATUSThis behavior is by design.
| Modification Type: | Minor | Last Reviewed: | 4/25/2005 |
|---|
| Keywords: | kberrmsg kbprb KB262975 |
|---|
|