Windows Millennium Edition Services.txt File (262877)

MORE INFORMATION

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                Microsoft Windows Millennium Edition
      README for Online Services and Internet Service Providers
                            June 2000       
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               (c) Copyright Microsoft Corporation, 2000


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HOW TO USE THIS DOCUMENT
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To view this document on-screen in Notepad, maximize the Notepad window.

To print Services.txt, open it in Notepad, click the File menu, and
then click Print.


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CONTENTS
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OVERVIEW

PRODUCT SUPPORT AND PAYMENTS

TO SET UP A NEW ACCOUNT

TO SET UP YOUR COMPUTER TO USE AN EXISTING ACCOUNT



OVERVIEW
========

The online services and Internet service providers (ISPs) listed in 
the Online Services folder are made available for your convenience. 
You can select any available online services or Internet service 
providers you like.


PRODUCT SUPPORT AND PAYMENTS
============================

By selecting an online service or Internet service provider (ISP) 
listed in this folder, you establish an account with that company 
directly, not with Microsoft Corporation. The service you select can 
provide you with specific payment instructions.

Microsoft does not provide technical support for the services that 
your online service or ISP renders. If you have any questions concerning 
a particular online service's or Internet service provider's policies or 
content, contact them directly.

Following is Technical Support contact information for the online 
services/ISPs in this folder.


America Online (AOL) (in the U.S.)
----------------------------
Telephone:
	Technical Support: 1 (800) 827-3338
	Sales and Billing: 1 (800) 827-6364


America Online (AOL) (in the U.K.)
----------------------------
Telephone:
	Sales Direct:  (+353) (0) 800 279 1234
	Customer Service: (+353) (0) 800 376 5432
	Technical Service: (+353) (0) 800 279 7444

Online:
	Further information about terms and conditions are 
	available online. 


America Online (AOL) (in Canada)
--------------------------------
Telephone:
        1-888-265-4357 (toll-free) for AOL Canada Members 
	in Canada and the Continental United States
 
	1-506-853-3801 for AOL Canada Members traveling outside of 
	Canada and the continental United States

	For Billing: 1-888-265-6303

        For Windows Tech: 1-888-265-6306

	For Cancellations: 1-888-265-6308

	Fax: 1-506-387-9059

Online:
	Further information about terms and conditions are available online.


America Online (AOL) (in Hong Kong SAR)
---------------------------------------
Telephone: 852-29166888


America Online (AOL) (in Australia)
-----------------------------------
Information and Customer Service phone: 1300 654 633 within Australia

Advertising and Sales:
Phone  : +(612) 9419 0333  from Outside and within Australia

Fax : +(612) 9419 0350  from Outside and within Australia
E-mail: aufeedback@aol.com


AT&T WorldNet Service 
---------------------
Telephone (U.S., Puerto Rico, and U.S. Virgin Islands):
    Technical Support:    1 (800) 400-1447
    General Inquiries:    1 (800) 967-5363

Online:
    Members should get support at http://www.worldnet.att.net/care
    General information for non-members is available at http://www.att.net


The Microsoft Network (MSN)
---------------------------
Customer Service:
For questions about billing, password resets, and Access phone numbers:
     United Kingdom                    44-0870-601-1000
     United States                     1 (800) 386-5550
     United States TDD                 1 (800) 840-9890

     If you are calling from a country or region not listed above,
     dial 44 181 607 0012 for English-language customer 
     assistance.

Technical Support:
For help with connection issues or error messages:
     United Kingdom                    44-0870-601-1000
     United States                     1-877-635-7019
     United States TDD                 1 (800) 250-3070

     If you are calling from a country or region not listed above,
     dial 44 181 607 0012 for English-language customer 
     assistance.

Online:
   Click MSN Member Support E-mail to send in your question. 


Prodigy Internet
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Telephone (U.S. and Canada only):
   Customer Service: 1 (800) 213-0992
   Signup Support:   1(800) 213-0992

Online:
   To get online assistance, go to HELP.


Earthlink Internet
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Telephone (U.S. and Canada only):
    Customer Service:  1 (800) 890-6356
    Signup Support:    1 (800) 327-8454
    Technical Support: 1 (800) 890-5128

Online:
    To get online assistance, go to: http://help.earthlink.net



TO SET UP A NEW ACCOUNT
=======================

If you decide to use one of the online services or Internet service 
providers listed in this document, click its icon in the Online Services 
folder on the desktop. This begins the installation process for setting 
up access to that service on your computer.



TO SET UP YOUR COMPUTER TO USE AN EXISTING ACCOUNT
==================================================

If you already have an account established with one of the online services 
or Internet service providers listed in this document, click its icon in 
the Online Services folder on the desktop to begin the installation process 
for use with your existing account. Each online service/ISP is responsible 
for the way this process is handled.