Cannot Install PlugWorks 2.3 Speaker Software in Windows Me (262725)



The information in this article applies to:

  • Microsoft Windows Millennium Edition

This article was previously published under Q262725

SYMPTOMS

You cannot install the PlugWorks version 2.3 software (that is included with Philips DSS 330 USB speakers) in Windows Millennium Edition (Me). After you start the software installation, you receive the following error message:
Due to the advanced technical features, PlugWorks can only run on Windows 95 OSR2.1 or Windows 98. Detection for either of the two operating systems has failed. Installation will now exit. (code 4002)
If you click Details when this error message is displayed, you see the following information:
This version of PlugWorks was not designed for Windows Millennium Edition. The operation of the USB device you are installing should not be affected by this incompatibility.

CAUSE

This version of PlugWorks was not designed for Windows Me.

RESOLUTION

For additional information, review the installation documentation included with your Universal Serial Bus (USB) device, or contact the manufacturer of the device.

STATUS

This behavior is by design.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:MinorLast Reviewed:9/28/2004
Keywords:kb3rdparty kberrmsg kbHardware kbprb KB262725