Error Message After Upgrading HP Computer to Windows Millennium Edition (261682)


The information in this article applies to:

  • Microsoft Windows Millennium Edition
This article was previously published under Q261682

SYMPTOMS

When you start your computer for the first time after you upgrade from a Microsoft Windows 98 operating system to Microsoft Windows Millennium Edition (Me), you may receive the following error message:
HP Remote DMI Agent for TCP/IP: TCP/IP Protocol not installed, aborting

CAUSE

This behavior can occur if you upgrade your Windows 98-based Hewlett-Packard (HP) Brio computer to Windows Me, and the following conditions are true:
  • You installed Windows 98 using the software provided with your HP Brio computer, or your HP Brio computer came with Windows 98 already installed.
  • All of the HP software and services are installed on your HP Brio computer.

RESOLUTION

To work around this issue, restart your computer.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MinorLast Reviewed:9/28/2004
Keywords:kb3rdparty kbbug kberrmsg kbnofix kbsetup KB261682
©2004 Microsoft Corporation. All rights reserved.