Terminal Server Ignores NumberOfRings Parameter, Answering on First Ring Only (261278)



The information in this article applies to:

  • Microsoft Windows 2000 Server

This article was previously published under Q261278

SYMPTOMS

Independent Computing Architecture (ICA) client dial-in connections are always answered on the first ring. You cannot configure Terminal Server to answer after a different number of rings.

In Windows 2000, you can use the following registry entry to configure the number of rings:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasMan\Parameters\NumberOfRings

This entry has no effect in Terminal Server.

CAUSE

The Telephony API services in Terminal Server do not check the configuration data in the registry setting listed in the "Symptoms" section.
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Microsoft Windows 2000. This problem was first corrected in Windows 2000 Service Pack 2.


Modification Type:MajorLast Reviewed:3/11/2005
Keywords:kbbug kbenv kbfix kbpending KB261278