Unable to Log On and Authenticate with Novell Server 5.x (259721)

SYMPTOMS

When you use a Microsoft Novell NetWare-compatible client such as GSNW, CSNW, Microsoft Client for NetWare Networks, Microsoft Service for NetWare Directory Services, and MSNDS, you may be unable to log on to Novell NetWare 5.x-based servers, and you may receive one or more of the following error messages:

Error: You cannot be authenticated on treecontext due to the following reason: The network path was not found.

Error: You are not logged in to the directory tree tree name.

Error: An unexplained error occurred while your computer tried to access the network. For more information, contact your network administrator.

Error: Failed to authenticate to server server name, attempting to connect bindery FFFFFD88 -632 error

CAUSE

This issue can occur if your NetWare account was created or your password was set from a Novell NetWare version 3.2 or 4.7 client. Because of a change in the authentication process of the NetWare version 3.2 or 4.7 clients, non-Novell clients can experience this issue.

RESOLUTION

To resolve this issue, contact Novell to inquire about the availability of a fix for this issue. For information about how to do so, please view the following Novell Web site:

http://support.novell.com/

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