OL97: Outlook 97 Does Not Work with HotMail (259113)


The information in this article applies to:

  • Microsoft Outlook 97
This article was previously published under Q259113

SUMMARY

Microsoft Outlook 97 does not support HotMail e-mail accounts.

MORE INFORMATION

HotMail uses a Web based Hypertext Transfer Protocol (HTTP) mail service. Outlook 97 was created before this type of mail service. As a result, you cannot set up Outlook 97 to send or receive e-mail from your HotMail e-mail account. You also cannot use Microsoft Outlook 98 to send or receive e-mail from your HotMail e-mail account. You can, however, use both Microsoft Outlook 2000 and Microsoft Outlook Express 5 with HotMail accounts.

For additional information about configuring Outlook Express with a HotMail account, click the article number below to view the article in the Microsoft Knowledge Base:

220852 OLEXP: How to Configure Outlook Express to Use a HotMail Account

For additional information about using Outlook 2000 with HotMail, click the article number below to view the article in the Microsoft Knowledge Base:

234704 OL2000: How to View Hotmail Messages in Outlook 2000

For information about how to obtain Outlook 2000, please see the following Microsoft Web site:

http://www.microsoft.com/office/outlook/default.htm

Outlook Express is provided with Microsoft Internet Explorer. For information about how to obtain Outlook Express, please see the following Microsoft Web site:

http://www.microsoft.com/ie

Modification Type:MajorLast Reviewed:12/14/2000
Keywords:kbinfo KB259113
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