Missing Options on Tools Menu in Internet Explorer 5.x (258657)
The information in this article applies to:
- Microsoft Internet Explorer 5.5 for Windows 98 Second Edition
- Microsoft Internet Explorer 5.01 for Windows 98 Second Edition
- Microsoft Internet Explorer 5.5 for Windows 98
- Microsoft Internet Explorer 5.01 for Windows 98
- Microsoft Internet Explorer 5.0 for Windows 98
- Microsoft Internet Explorer 5.5 for Windows 95
- Microsoft Internet Explorer 5.01 for Windows 95
- Microsoft Internet Explorer 5.0 for Windows 95
This article was previously published under Q258657 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
On the Tools menu in Internet Explorer, the Internet Options, Show Related Links, and the MSN Messenger Service options may be missing.
CAUSE
This behavior can occur if there is an incorrect setting in the registry.
RESOLUTIONWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
To resolve this issue, use the following steps:
- Start Registry Editor.
- Locate the NoFolderOptions value in the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
- Change the NoFolderOptions value to a DWORD value of 0 hexadecimal.
- Quit Registry Editor and restart the computer.
The Internet Options, Show Related Links, and MSN Messenger Service options on the Tools menu are restored.
MORE INFORMATION
The NoFolderOptions value may exist in more than one place in the registry. You can search the registry for every occurrence of the NoFolderOptions value as an appropriate troubleshooting step.
| Modification Type: | Major | Last Reviewed: | 11/26/2003 |
|---|
| Keywords: | kbenv kbprb KB258657 |
|---|
|