SYMPTOMS
When you try to view or delete a recurring appointment in the Day/Week/Month view, you may receive the following error message:
Can't open this item. The object could not be found.
RESOLUTION
To resolve this problem, run the SwitchForms utility. For additional information about how to run the Switch Forms utility, click the article number below
to view the article in the Microsoft Knowledge Base:
179437 OL98: (CW) Switch Forms Utility for Outlook and Exchange
When you run the Switch Forms utility, you may receive the following error message:
Forms could not be found.
If you receive this error message, you must install the Visuals for Form Design component. For additional information about Visuals for Form Design, click the article number below
to view the article in the Microsoft Knowledge Base:
143476 OL97: SwitchForms Utility for Outlook and Exchange
The Switch Forms utility requires the form configuration files from the Outlook client. The Microsoft Outlook Setup program installs the form configuration files automatically. The Switch Forms utility also requires the Outlook form configuration files. The
Typical Setup option in Microsoft Office Setup or Outlook Setup does not provide these form configuration files.
To install the Outlook form configuration files:
- In Control Panel, double-click Add/Remove Programs.
- Click Microsoft Outlook 98, and then click Add/Remove.
- Click Add New Components, and then click either Install From CD or Install From Web.
- Click Development Tools.
- Follow the instructions in the Installation Wizard to install the configuration files.