OLEXP: Cannot Delete IMAP Folders That Contain Subfolders (257229)
The information in this article applies to:
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional
- Microsoft Outlook Express 5.5 for Windows NT 4.0
- Microsoft Outlook Express 5.01 for Windows NT 4.0
- Microsoft Outlook Express 5.0 for Windows NT 4.0
- Microsoft Outlook Express 5.5 for Windows 98 Second Edition
- Microsoft Outlook Express 5.01 for Windows 98 Second Edition
- Microsoft Outlook Express 5.5 for Windows 98
- Microsoft Outlook Express 5.01 for Windows 98
- Microsoft Outlook Express 5.0 for Windows 98
- Microsoft Outlook Express 5.5 for Windows 95
- Microsoft Outlook Express 5.01 for Windows 95
- Microsoft Outlook Express 5.0 for Windows 95
- Microsoft Outlook Express 5.5 for Windows 2000
- Microsoft Windows 98 Second Edition
This article was previously published under Q257229 For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base: 257824 OL2000: Differences Between Outlook and Outlook Express SYMPTOMS
When you attempt to delete an Internet Message Access Protocol (IMAP) folder that contains one or more subfolders, Outlook Express does not delete the folder and displays the following error message:
Your folder could not be deleted: the IMAP server refused to delete it.
Clicking Details displays the following information:
The specified mailbox has inferiors and cannot be deleted.
WORKAROUND
Delete any subfolders before you attempt to delete an IMAP folder.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 7/13/2004 |
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| Keywords: | kbenv kberrmsg kbprb KB257229 |
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