XCON: Event 1008 Occurs When Internet Mail Service Is Started (256927)


The information in this article applies to:

  • Microsoft Exchange Server 4.0
  • Microsoft Exchange Server 5.0
  • Microsoft Exchange Server 5.5
This article was previously published under Q256927

SYMPTOMS

When you start the Internet Mail Service, the following event ID is displayed in the application event log:

Event Type:Error
Event Source:Perflib
Event Category:None
Event ID:1008
Description:
The Open Procedure for service "MSExchangeIMC" in DLL "G:\EXCHSRVR\bin\imsperf.dll" failed. Performance data for this service will not be available. The Status code returned is the first DWORD in the attached data.

CAUSE

This behavior can occur because:
  1. The Imsperf.dll file is the wrong version, was not registered, or is missing.

    -or-
  2. The performance counters are incorrect.

RESOLUTION

To resolve this behavior, ensure that Imsperf.dll file is present, is the correct version, and is properly registered. To do this:
  1. Type the following at a command prompt:

    regsvr32 path\imsperf.dll

  2. Run the following commands:

    unlodctr MSExchangeIMC

    lodctr drive:\exchsrvr\bin\imcperf.ini

    where drive is the drive letter where the Exchange Server binaries are installed.
When the commands have finished running, check the event log to ensure that this operation was completed properly.
Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbprb KB256927
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