OFF2000: Error Message: Microsoft Office SR-1 Cannot Update Features That Use 'Run from Network' or 'Run from CD' Options (256866)



The information in this article applies to:

  • Microsoft Office 2000 (Setup) Service Release 1 (SR-1)

This article was previously published under Q256866

SYMPTOMS

When you attempt to install the Microsoft Office Service Release 1 (SR-1) update on your computer, you receive the following error message:
Microsoft Office SR-1 cannot update features that use 'Run from Network' or 'Run from CD' options. Network installs must be updated by the administrator. 'Run from CD' installs require the full SR-1 CD available from Microsoft Product Support.

CAUSE

You receive this error message when either of the following conditions is true:
  • All of the Office programs have been set to Run from Network or Run from CD.

    -or-

  • The following options in Office Setup have been set to Run from Network or Run from CD:

    • Microsoft Office
    • Microsoft Outlook for Windows

WORKAROUND

To work around this issue, use one of the following methods appropriate to your situation.

Method 1: If You Are Running Office from a Network Server

If you are running Office from a network server, you must use the Office 2000 SR-1 Administrator Update to update your administrative installation point. For additional information about how to download and install the Office 2000 SR-1 Administrator Update, click the article number below to view the article in the Microsoft Knowledge Base:

257983 OFF2000: How to Obtain SR-1 for Administrative Installations

Method 2: If You Are Running Office from the Office CD

If you are running Office from the Office CD, you must use a CD that contains a complete version of Microsoft Office 2000 SR-1 to update your Office installation. For additional information about how to obtain the complete version of Office 2000 SR-1, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 SR-1


Modification Type:MajorLast Reviewed:7/3/2001
Keywords:kbprb KB256866