XWEB: Identified Printing Problems When Using Exchange 2000 Outlook Web Access (255383)


The information in this article applies to:

  • Microsoft Internet Explorer 5.0 for Windows NT 4.0
  • Microsoft Internet Explorer 5.0 for Windows NT 3.51
  • Microsoft Internet Explorer 4.01 for Windows NT 3.51
  • Microsoft Internet Explorer 4.0 for Windows NT 3.51
  • Microsoft Internet Explorer 5.0 for Windows 98 Second Edition
  • Microsoft Internet Explorer 4.0 for Windows 98 Second Edition
  • Microsoft Internet Explorer 5.0 for Windows 98
  • Microsoft Internet Explorer 4.01 for Windows 98 SP 1
  • Microsoft Internet Explorer 4.01 for Windows 98 SP 2
  • Microsoft Internet Explorer 4.0 for Windows 98
  • Microsoft Internet Explorer 5.0 for Windows 95
  • Microsoft Internet Explorer 4.01 for Windows 95 SP 1
  • Microsoft Internet Explorer 4.01 for Windows 95 SP 2
  • Microsoft Internet Explorer 4.0 for Windows 95
  • Microsoft Internet Explorer 5.0 for Windows 3.1
  • Microsoft Internet Explorer 4.01 for Windows 3.1
  • Microsoft Internet Explorer 4.0 for Windows 3.1
  • Microsoft Internet Explorer 5.0 for Windows 2000
  • Microsoft Internet Explorer 4.01 for UNIX on Sun Solaris
  • Microsoft Internet Explorer 4.01 for UNIX on HPUX
  • Microsoft Internet Explorer 5.0 for Macintosh
  • Microsoft Internet Explorer 4.5 for Macintosh
  • Microsoft Internet Explorer 4.01 for Macintosh
  • Microsoft Internet Explorer 4.0 for Macintosh
  • Microsoft Exchange 2000 Server
  • Microsoft Internet Explorer 5.0 for UNIX on HPUX
  • Microsoft Internet Explorer 5.0 for UNIX on Sun Solaris
This article was previously published under Q255383

SYMPTOMS

When you print from Exchange 2000 Server Microsoft Outlook Web Access (OWA), you may experience the following problems, depending on the browser that you use to gain access to OWA:
  • If you use Internet Explorer 4.x to gain access to OWA:

    If you print an appointment or meeting request compose form, an appointment or meeting request read form, or a Contact form, only the first 23 lines of text in the notes field are printed. If you attempt to scroll to the bottom of the notes field and reprint the item, the printout only contains the uppermost 23 lines of the notes text.

  • If you use Internet Explorer 5 to gain access to OWA:

    If you print an appointment or meeting request compose form or an appointment or meeting request read form, only two lines of the notes field are printed.

  • If you use Netscape Navigator 4.07 to gain access to OWA:
    • If you print an appointment or meeting request compose form, only the first 23 lines of text in the notes field are printed. If you attempt to scroll to the bottom of the of the notes field and reprint the item, the printout only contains the uppermost 23 lines of the notes.
    • If you print an appointment or meeting request read form, none of the notes field is printed.
    • If you print an appointment or meeting recurrence form, the date fields always print the date as 1/1/98.
    • If you print a Contact form, all of the fields are printed empty.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

MORE INFORMATION

OWA printing problems can be specific to the version of the browser that you use, the printer driver that you use, and the operating system that is running on the computer that you use to gain access to OWA.
Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbbug kbpending KB255383
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