Print Queue Periodically Stops Responding with Hewlett-Packard HP4000 Print Drivers (255213)
The information in this article applies to:
- Microsoft Windows NT Server 4.0
This article was previously published under Q255213 SYMPTOMS
When you use the HP4000 print drivers provided by Hewlett-Packard, the print spooler and print queue may periodically stop responding (hang).
RESOLUTION
To work around this behavior, use the Microsoft version of either the HP4si or the HP5si print driver from the Microsoft Windows NT 4.0 CD-ROM, instead of the HP4000 driver provided by Hewlett-Packard.
| Modification Type: | Major | Last Reviewed: | 8/27/2002 |
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| Keywords: | kbprb KB255213 |
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