Errors During Windows NT 4.0 Option Pack Installation on Microsoft Cluster Server Running Microsoft Distributed Transaction Coordinator (255184)
The information in this article applies to:
- Microsoft Windows NT Server, Enterprise Edition 4.0
- Microsoft Cluster Server
- Microsoft Internet Information Server 4.0
This article was previously published under Q255184 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
When you install the Microsoft Windows NT 4.0 Option Pack on a Microsoft Cluster Server-based computer running Microsoft Distributed Transaction Coordinator (MSDTC), MSDTC may cause errors during installation or may not start after the option pack installation.
RESOLUTIONWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
To resolve this behavior, follow these steps:
- Remove the MSDTC resource group from the cluster.
- On the computer that is running MSDTC, delete the following
registry keys:
HKEY_LOCAL_MACHINE\Software\Microsoft\MSDTC
HKEY_LOCAL_MACHINE\CurrentControlSet\Services\MSDTC
- Remove the shared MSDTCLog folder on the shared drive.
- Perform a stand-alone installation of MSDTC.
NOTE: If Windows NT Service Pack 5 is installed on the
Cluster Server-based computer, contact Microsoft Technical
Support to obtain the Dtcsetup.exe setup program and to request
the hotfix appropriate for your environment. The hotfix creates
an MSDTCLog folder on the shared drive and adds the MSDTC
resource group in Cluster Administrator. - Stop and restart the cluster services on both nodes.
Modification Type: | Major | Last Reviewed: | 11/20/2003 |
---|
Keywords: | kbprb KB255184 |
---|
|