Applet Stops Responding at Blank Screen When Connecting with TN3270E (255173)
The information in this article applies to:
- Microsoft SNA Server 3.0 SP1
- Microsoft SNA Server 3.0 SP2
- Microsoft SNA Server 3.0 SP3
- Microsoft SNA Server 3.0 SP4
- Microsoft SNA Server 4.0
- Microsoft SNA Server 4.0 SP1
- Microsoft SNA Server 4.0 SP2
- Microsoft SNA Server 4.0 SP3
This article was previously published under Q255173 SYMPTOMS
When a user tries to connect a TN3270E session using the 3270 Applet included with SNA Server, the applet may stop responding with a blank screen. The Status bar shows Connected. At this point, the applet is locked, and the only way to close the session is to end the task using Task Manager. This problem only occurs when the 3270 Applet is configured in TN3270E mode.
CAUSE
When the BIND sent from the host specifies a Max Request Unit (RU) size of 0 for the primary half-session, the 3270 Applet moves into a tight loop while processing the BIND.
RESOLUTIONTo resolve this problem, obtain the latest service pack for SNA Server 4.0. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack
STATUSMicrosoft has confirmed that this is a problem in SNA Server versions 3.0 (all SP), 4.0, 4.0SP1, 4.0SP2, and 4.0SP3.
This problem was first corrected in SNA Server 4.0 Service Pack 4.
Modification Type: | Major | Last Reviewed: | 6/29/2004 |
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Keywords: | kbbug kbfix kbQFE kbSNA400PreSP4fix kbSNA400sp4fix KB255173 |
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