Internet Explorer Terminates Unexpectedly with Access Violation (255055)


The information in this article applies to:

  • Microsoft Windows 2000 Professional
This article was previously published under Q255055

SYMPTOMS

When you use Microsoft Internet Explorer 5.0, you may find that the program stops responding, producing an access violation error message and generating a 'Dr. Watson' log event.

MORE INFORMATION

To troubleshoot this behavior, try performing each of the following tasks:

  • Clearing the cache
  • Changing video drivers
  • Viewing the Dr. Watson log to see if it points to a specific problem
  • Performing a clean start
  • Refreshing Internet Explorer files by using System File Checker
  • Performing a Microsoft Windows 2000 repair
Reinstalling Internet Explorer does not resolve this behavior.
Modification Type:MajorLast Reviewed:11/5/2003
Keywords:kbprb KB255055
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