RESOLUTION
A
supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Apply it only to
computers that are experiencing this specific problem.
To resolve this
problem immediately, download the fix by clicking the download link later in
this article or contact Microsoft Product Support Services to obtain the fix.
For a complete list of Microsoft Product Support Services phone numbers and
information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
The English version of
this fix should have the following file attributes or later:
Date Time Version Size File name Platform
----------------------------------------------------------------
2/9/00 9:00am 4.10.2228 24,496 Openhci.sys Win98 SE
The
following files are available for download from the Microsoft Download
Center:
For
additional information about how to download Microsoft Support files, click the
following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
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