OLEXP: HotMail Messages Disappear in Outlook Express Folders (253474)
The information in this article applies to:
- Microsoft Outlook Express 5.5 for Windows 98 Second Edition
- Microsoft Outlook Express 5.01 for Windows 98 Second Edition
- Microsoft Outlook Express 5.5 for Windows 98
- Microsoft Outlook Express 5.01 for Windows 98
- Microsoft Outlook Express 5.0 for Windows 98
This article was previously published under Q253474 For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base: 257824 OL2000: Differences Between Outlook and Outlook Express SYMPTOMS
When you move e-mail messages into a HotMail sub-folder you created in Outlook Express, the messages may disappear.
You are able to see the messages using the HotMail Web site interface, but not in Outlook Express.
CAUSE
This issue can occur if the sub-folder name contains an ampersand (&) symbol.
RESOLUTION
To resolve this issue, remove the ampersand from the name.
| Modification Type: | Major | Last Reviewed: | 6/30/2004 |
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| Keywords: | kbenv kbprb kbui KB253474 |
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