Invalid Page Fault Error Messages If You Install Internet Explorer 5.5 and Gator Software (253364)
The information in this article applies to:
- Microsoft Internet Explorer 5.5 for Windows 98 Second Edition
- Microsoft Internet Explorer 5.5 for Windows 98
- Microsoft Internet Explorer 5.5 for Windows 95
- the operating system: Microsoft Windows Millennium Edition
This article was previously published under Q253364
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages: 315854 Windows 98 and Windows Me Error Message Resource Center
If this article does not describe the invalid page fault error message that you are receiving, view the following Microsoft Web site to view more articles that describe invalid page fault error messages in Internet Explorer:
SYMPTOMS
After you install Microsoft Internet Explorer 5.5, you may receive the following error messages:
On a computer running either Microsoft Windows 95 or Microsoft Windows 98:
This program has performed an illegal operation and will be shut down.
If the problem persists, contact the program vendor.
If you click Details, you receive one of the following error messages:
IExplore Caused an Invalid Page Fault in Module Mshtml.dll
IExplore Caused an Invalid Page Fault in Module Kernel32.dll
On a computer running Windows Millennium Edition (Me):
IExplore has caused an error in Mshtml.dll
IExplore will now close.
If you continue experiencing problems,
try restarting your computer.
IExplore has caused an error in Kernel32.dll
IExplore will now close.
If you continue experiencing problems,
try restarting your computer.
To view the details, press ALT+D, or view the Faultlog.txt file in the Windows folder.
CAUSE
This behavior occurs if you are running Gator software by Gator.com 2000.
RESOLUTION
To resolve this issue, uninstall Gator:
- Click Start, point to Settings, and then click Control Panel.
- Click Add/Remove Programs.
- Click Remove to uninstall Gator software.
NOTE: Another method of resolution is by removing the GoZilla software on a Windows 98 SE machine running IE 5.5. Gozilla is software similar to the Gator; both are download managers.
STATUS
Gator.com 2000 has released Gator version 1.5.2.5 to resolve this problem. For additional information, view the following Gator Web site:
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products. Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
| Modification Type: | Major | Last Reviewed: | 8/28/2006 |
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| Keywords: | kberrmsg kbInvalidPageFault kbkern32dll kbprb KB253364 |
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