Windows NT SNA Client Truncates FQDN in OtherServers Registry Parameter (249971)

The information in this article applies to:

Microsoft SNA Server 4.0 SP3
Microsoft SNA Server 4.0
Microsoft SNA Server 4.0 SP1
Microsoft SNA Server 4.0 SP2

This article was previously published under Q249971

SYMPTOMS

The SNA Server client for Microsoft Windows NT fails to find SNA Servers through the OtherServers Registry parameter if the server names that are listed in the entry have been configured to use a Fully Qualified Domain Name (FQDN).

CAUSE

The SNA Server client for Windows NT truncates the Fully Qualified Domain Name (FQDN) of the servers that are listed in the OtherServers registry parameter so that only the first 15 characters are used.

RESOLUTION

To resolve this problem, obtain the latest service pack for SNA Server 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Microsoft SNA Server versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3.

This problem was first corrected in SNA Server 4.0 Service Pack 4.

Modification Type:	Major	Last Reviewed:	11/24/2003
Keywords:	kbbug kbfix kbQFE kbSNA400PreSP4fix kbSNA400sp4fix KB249971