OL2000: (CW) Incorrect Name Appears in From Box After Being Edited (249787)



The information in this article applies to:

  • Microsoft Outlook 2000

This article was previously published under Q249787
NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".

SYMPTOMS

You create a new e-mail message, and then click From Field, on the View menu of the message. You click From and select a name from the Global Address List (GAL), after the resolved name appears, you delete it. Next, you click From, select a different name from the GAL, and then send the message. When the recipient reads the message, your name appears in the From field, instead of the name you selected.

RESOLUTION

To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

Modification Type:MajorLast Reviewed:11/5/2003
Keywords:kbbug kbfix KB249787