"Advanced INF install failure. Reason: Access is denied" error message when you install Office 2000 (248849)
The information in this article applies to:
- Microsoft Office 2000 Premium
- Microsoft Office 2000 Professoinal
- Microsoft Office 2000 Standard
- Microsoft Office 2000 Small Business
- Microsoft Office 2000 Developer
- Microsoft Access 2000
- Microsoft Excel 2000
- Microsoft FrontPage 2000
- Microsoft Outlook 2000
- Microsoft PowerPoint 2000
- Microsoft Word 2000
This article was previously published under Q248849 SYMPTOMS When you install Microsoft Office, the following error
message may appear: Advanced INF install failure.
Reason: Access is denied. CAUSE This problem occurs if the all of following conditions are
true:
- You install Windows 2000 on a new (or newly formatted) NTFS
disk.
- You install Office 2000 as an administrator in a
high-security lock-down environment.
- You then log on as a user who is not a member of the
administrator's group.
- You are using Office 2000 and Internet Explorer
5.
RESOLUTION To resolve this problem, obtain Microsoft Office 2000
Service Release 1/1a (SR-1/SR-1a). To obtain SR-1/SR-1a, click the
article number below to view the article in the Microsoft Knowledge Base: 245025 How to obtain and install the Office 2000 SR-1/SR-1a Update
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
This problem was corrected in Microsoft Office 2000
SR-1/SR-1a.
| Modification Type: | Minor | Last Reviewed: | 10/13/2006 |
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| Keywords: | kbtshoot kbsetup kberrmsg kbbug kbfix KB248849 |
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