STOP 0x0000001e Error Occurs in Ntoskrnl.exe at Blue Build Screen (247908)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0
This article was previously published under Q247908

SYMPTOMS

When you turn on a computer running Microsoft Windows NT 4.0 Server Service Pack 4, you may receive the following STOP error at the blue screen that identifies the Windows NT build:
STOP 0x0000001e (0xc0000005, 0x801a8a83, 0x00000000, 0x005c0069)
KMODE_EXCEPTION_NOT_HANDLED Address 801a8a83 has base at 80100000 - ntoskrnl.exe
Using the Emergency Repair Disk does not fix the problem, and your attempts to replace registry hives from a parallel installation do not succeed.

CAUSE

This behavior can occur when the SOFTWARE hive of the registry is corrupted.

RESOLUTION

To resolve this issue, restore the SOFTWARE registry hive from a current tape backup.
Modification Type:MajorLast Reviewed:8/27/2002
Keywords:kbprb KB247908
©2002 Microsoft Corporation. All rights reserved.