Dial-up Connection Fails When Using Only PAP Authentication (247591)


The information in this article applies to:

  • Microsoft Windows 2000 Server
This article was previously published under Q247591

SYMPTOMS

When you are using a Microsoft Windows 9.x-based dial-up client and you attempt to connect to a Microsoft Windows 2000 Server-based remote access server that accepts only Password Authentication Protocol (PAP) authentication, the connection is unsuccessful and you receive the following error message:
Username or password is invalid
This occurs even when you type the correct user name, password, and domain in the appropriate boxes.

CAUSE

The remote access server ignores the information in the Domain box when only PAP authentication is used.

RESOLUTION

To resolve this issue, type both the domain name and user name in the User Name box in the following format:

domain name\user name

Modification Type:MajorLast Reviewed:10/9/2002
Keywords:kbprb KB247591
©2002 Microsoft Corporation. All rights reserved.