Duplicate of message with modified text is not imported in Outlook (247038)



The information in this article applies to:

  • Microsoft Office Outlook 2003
  • Microsoft Outlook 2002
  • Microsoft Outlook 2000

This article was previously published under Q247038

SYMPTOMS

When you import a personal folders file (.pst) into another .pst file with the option Do not import duplicates selected, if the body text of a message that exists in both .pst files is changed in one .pst file but not the other, only one of the messages is imported.

WORKAROUND

You can import the .pst file again, using the Allow duplicates to be created option in the Import and Export Wizard, but duplicate items must then be deleted manually.

Modification Type:MajorLast Reviewed:4/25/2006
Keywords:kbprb KB247038