Scanning Image with IBM IdeaScan Very Slow on Windows 2000 Upgrade (247002)
The information in this article applies to:
- Microsoft Windows 2000 Professional
- Microsoft Windows NT Workstation 4.0
This article was previously published under Q247002 SYMPTOMS
When you upgrade your computer to Microsoft Windows 2000 Professional and then use an IBM IdeaScan scanner, the scanning process takes up to 8 to 10 minutes for a simple scan on basic settings. This occurs when you use the vendor software, Microsoft PhotoDraw, and Adobe PhotoShop image editing programs. However, scanning the same image on the same settings in Microsoft Windows NT Workstation 4.0 takes only two to three minutes.
STATUSMicrosoft has confirmed that this is a problem in Microsoft Windows 2000 Professional. MORE INFORMATIONThe third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
| Modification Type: | Major | Last Reviewed: | 11/4/2003 |
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| Keywords: | kbbug kbnofix KB247002 |
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