USB Printers Not Detected When You Start Windows (246354)
The information in this article applies to:
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional
- Microsoft Windows 2000 Datacenter Server
This article was previously published under Q246354 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
When you delete a USB printer from the Printers folder in Windows, the printer may not be redetected when you restart the computer.
CAUSE
This issue can occur if there are entries in the registry that indicate the printer is still installed.
RESOLUTIONWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
To resolve this issue, use the Add/Remove Hardware tool to remove printers or use Registry Editor to delete the registry entries for the specific printer in the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USBPRINT
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Major | Last Reviewed: | 11/21/2003 |
|---|
| Keywords: | kbenv kbprb kbprint KB246354 |
|---|
|