Error Message: No Combination of Filters Could Be Found to Render the Stream (Error=80040218) (246294)
The information in this article applies to:
- Microsoft Windows Media Player 7.1
- Microsoft Windows Media Player 6.4
- Microsoft Windows Media Player 7
This article was previously published under Q246294 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
After you upgrade Windows Media Player, you may receive the following error message when attempting to play audio or video:
Error: No combination of filters could be found to render the stream 80040218
CAUSE
This issue can occur if the Quartz.dll file is damaged or missing.
RESOLUTIONWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
To resolve this issue, rename the Quartz.dll file in the Windows\System folder, and then download and install Windows Media Player again:
- Rename the quartz.dll file. Click Start, point to Find, and then click Files or Folders.
- In the Named box, type quartz.dll, and then click Find Now.
- Right-click the Quartz.dll file, and then click Rename.
- In the Named box, type quartz.bak, and then click OK.
- Download and install the Windows Media Player installer file, from the following Microsoft Web site:
- Test to determine if the issue is resolved. If it is not, use Registry Editor to remove the following registry key, follow steps 1 through 5 again, and then test again:
HKEY_CLASSES_ROOT\Media Type
Modification Type: | Major | Last Reviewed: | 9/11/2006 |
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Keywords: | kbenv kberrmsg kbprb kbsound KB246294 |
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