XADM: Exchange Server Setup Stops When You Stop the System Attendant Service (246286)


The information in this article applies to:

  • Microsoft Exchange Server 5.5
This article was previously published under Q246286

SYMPTOMS

While you are installing Microsoft Exchange Server 5.5, the installation process may halt when Setup attempts to stop the System Attendant service. The following error messages may appear:
The requested control is not valid for this service.
Microsoft Windows NT ID NO: 0xc002041c

Microsoft Exchange Server was interrupted before the new software was fully installed. You can run Exchange setup in its entirety at another time.
When you try to stop the service manually, the following error message may appear:
The requested pause or stop is not valid for this service.

WORKAROUND

To work around this behavior, completely remove and then reinstall Exchange Server.

MORE INFORMATION

When you remove Exchange Server, you may need to delete some registry keys. For more proper instructions, please contact Microsoft Product Support Services.

NOTE: Technical support charges may apply.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

259158 XADM: How to Manually Remove Exchange Server 5.5 Completely

Modification Type:MinorLast Reviewed:4/21/2005
Keywords:kbprb KB246286
©2004 Microsoft Corporation. All rights reserved.