IDE Controller Is Disabled in Device Manager If Secondary IDE Channel Is Disabled in the BIOS (245682)
The information in this article applies to:
- Microsoft Windows 98
- Microsoft Windows 98 Second Edition
This article was previously published under Q245682 SYMPTOMS When you are running Windows 98 on a computer with a VIA
Technologies integrated device electronics (IDE) controller that uses the
Apollo Pro chip set, one or more of the following symptoms may occur if you
disable the secondary IDE channel in the computer's Basic Input/Output System
(BIOS): Windows 98 Second Edition:
- The IDE controller may be displayed as disabled in Device
Manager, with an exclamation point in a yellow circle. Also, the device may
show a resource conflict with an interrupt request (IRQ) resource.
- You may be unable to enable or disable the IDE controller
in Device Manager.
Windows 98:
- Both IDE channels may appear as enabled in Device Manager
(even though the secondary channel has been disabled in the BIOS).
- Another device, such as a Universal Serial Bus (USB)
controller, may appear as disabled in Device Manager, with a status of Code 12
(This device cannot find any free interrupt request (IRQ) resources to
use).
RESOLUTION Updates for this problem are available for Windows 98
Second Edition only. Microsoft recommends that customers who are experiencing
this problem in Windows 98 either use the workaround described in the
"Workaround" section of this article or upgrade to Windows 98 Second Edition if
possible. The
following files are available for download from the Microsoft Download
Center: For
additional information about how to download Microsoft Support files, click the
following article number to view the article in the Microsoft Knowledge Base: 119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that the file
was posted. The file is stored on security-enhanced servers that help to
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The English-language version of this fix
should have the following file attributes or later:
Date Time Version Size File name Platform
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11/12/99 5:45pm 4.10.2223 16,256 Pcimp.pci Windows 98 Second
Edition
WORKAROUND You can work around this problem only by disabling the
secondary channel on the IDE controller in Device Manager (instead of through
the computer's BIOS setup routine).
For information about how to
disable a device in Device Manager, click Start, click Help, click the Index tab, type device manager, and then
double-click the Disabling Devices topic. STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 9/26/2005 |
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| Keywords: | kbHotfixServer kbQFE kbdownload kbenv kbgraphxlinkcritical kbHardware kbprb KB245682 |
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