Outlook momentarily stops or hangs (245635)

RESOLUTION

A permanent resolution for this behavior is to disable ToolTips for buttons. To do this, follow these steps:

1. On the View menu, point to Toolbars, and then click Customize.
2. On the Options tab, click to clear the Show ScreenTips on Toolbars check box.
3. Click Close.

By turning off ToolTips, Outlook will not appear to stop responding or slow down when you hold the pointer over the Printer icon on the toolbar.

This setting can be distributed to multiple network clients by deploying one of the following registry values depending on the version of Outlook that you are running.

• The following registry value is for Microsoft Outlook 2000:

  HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Common\Toolbars

• The following registry value is for Microsoft Outlook 2002:

  HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Common\Toolbars

• The following registry value is for Microsoft Office Outlook 2003:

  HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Common\Toolbars

The following lists the registry value to deploy under Toolbars for each registry key:

Value name: Tooltips
Value type: REG_DWORD
Value data: 0=disabled, 1=enabled