Win5250 Problem Exiting AS/400 Screen With Function Key (245429)



The information in this article applies to:

  • Microsoft SNA Server 3.0 SP1
  • Microsoft SNA Server 3.0 SP2
  • Microsoft SNA Server 3.0 SP3
  • Microsoft SNA Server 3.0 SP4
  • Microsoft SNA Server 4.0
  • Microsoft SNA Server 4.0 SP1
  • Microsoft SNA Server 4.0 SP2
  • Microsoft SNA Server 4.0 SP3

This article was previously published under Q245429

SYMPTOMS

If an AS/400 application screen contains an input field that requires certain values, the Win5250 applet prevents the user from exiting the screen using a function key unless a valid value is entered in the field.

This problem can be observed by attempting to exit the AS/400 change password screen without updating the user password:
  1. Logon to the AS/400.
  2. Select 1 "User Tasks".
  3. Select 8 "Change Password".
  4. At this screen, it's not possible to choose F3 or F12 to cancel.
In this case, the 5250 applet is requiring a valid user input for a new password and fails to send the function key.

CAUSE

The 5250 applet was incorrectly processing the input field(s) prior to the handling of function keys.

RESOLUTION

To resolve this problem, obtain the latest service pack for SNA Server 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack


STATUS

Microsoft has confirmed that this is a problem in Microsoft SNA Server 3.0 (including SP1-SP4) and 4.0 (including SP1-SP3).

This problem was first corrected in SNA Server 4.0 Service Pack 4.

Modification Type:MinorLast Reviewed:7/15/2004
Keywords:kbbug kbfix kbQFE kbSNA400PreSP4fix kbSNA400sp4fix KB245429