XADM: Incremental Backup of Exchange Server Does Not Work on the Second Node of a Cluster Server (245211)
The information in this article applies to:
- Microsoft Exchange Server 5.5
This article was previously published under Q245211 SYMPTOMS
If you perform an incremental backup of Exchange Server on the second node of a cluster server, the incremental backup may not work and the following error message may be generated:
Event ID: 8010
Source: NT backup
Type: Error
Description: Microsoft Exchange services returned "Unable to perform an incremental backup because a required Microsoft Exchange database log file could not be found from a call to BackupPrepare"
WORKAROUND
To work around this problem, start the Cluster Administrator program, and in the Exchange group, right-click Microsoft Exchange System Attendant, and then click Properties on the shortcut menu. Click the Registry Replication tab, and then click Add to include the following registry entry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Backupinformation
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION
The error message in the "Symptoms" section of this article is generated when a full online backup has been performed on the first node of a cluster server and a failover is performed to the second node.
If you attempt an incremental backup on the second node, the error message is generated.
| Modification Type: | Minor | Last Reviewed: | 4/21/2005 |
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| Keywords: | kbnofix kbprb KB245211 |
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