SMS: Missing or Damaged Offer File May Prevent Client From Running Advertisements (245170)

The information in this article applies to:

Microsoft Systems Management Server 2.0
Microsoft Systems Management Server 2.0 SP1

This article was previously published under Q245170

SYMPTOMS

If an offer (.ofr) file is listed in a client's instruction (.ins) file, but is missing from the Client Access Point (CAP) or is damaged, the client computer generates an error 10000 status message when the offer data providers (ODPs) enumerate the available offers. When this happens, no other valid advertisements run until the problem is resolved.

RESOLUTION

To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack

WORKAROUND

To workaround this problem, remove the reference to the damaged or missing .ofr file from the SMS client's .ins file.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0 This problem was first corrected in Systems Management Server version 2.0 Service Pack 2..

MORE INFORMATION

The hotfix for this article is dependent upon other developed fixes and must be installed as a complete package for compatibility.

For additional information about the contents of this consolidated fix, click the article number below to view the article in the Microsoft Knowledge Base:

253151 SMS: Systems Management Server 2.0 Dependency Package

Modification Type:	Major	Last Reviewed:	5/23/2003
Keywords:	kbBug kbfix kbQFE kbsms200sp2fix KB245170