OFF2000: MSDN CD Not Recognized When You Apply the Office 2000 ODBC Vulnerability Update (245088)


The information in this article applies to:

  • Microsoft Developer Network Subscriptions
  • Microsoft Office 2000 Premium
  • Microsoft Office 2000 Professoinal
  • Microsoft Office 2000 Standard
  • Microsoft Office 2000 Small Business
  • Microsoft Office 2000 Developer
  • Microsoft Access 2000
  • Microsoft Excel 2000
  • Microsoft FrontPage 2000
  • Microsoft Outlook 2000
  • Microsoft PowerPoint 2000
  • Microsoft Word 2000
This article was previously published under Q245088

SYMPTOMS

When you double-click Jetcopkg.exe to install the Microsoft Office 2000 ODBC Vulnerability Update, you are prompted to insert Microsoft Office 2000 Disc 2. When you insert the disc, you receive the following error message:
Please insert the disk: Microsoft Office 2000 Disc 2.

CAUSE

This problem occurs if you have installed Microsoft Office 2000 Disc 2 from the Office Test Platform & Development Tools CD that is included as Disc 20 in the October 1999 Microsoft Developer Network (MSDN) distribution.

WORKAROUND

To work around this problem, follow these steps:
  1. Click Cancel when you are prompted to insert Microsoft Office 2000 Disc 2.
  2. Click Yes when asked if you are sure that you want to cancel.
The installation of the Office 2000 ODBC Vulnerability Update has been completed successfully.

NOTE: If you repair your Office installation by clicking Detect and Repair on the Help menu in Microsoft Publisher or you click Repair Office in maintenance mode for Microsoft Office 2000 Disc 2, the Office 2000 ODBC Vulnerability Update may replace files with earlier versions of the files. Microsoft recommends that you reapply the Office 2000 ODBC Vulnerability Update after you repair your Office installation.
Modification Type:MinorLast Reviewed:10/13/2006
Keywords:kbprb KB245088
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