Telephony Properties Support for New Swedish International Call Prefix (245083)

SYMPTOMS

The Swedish International Call Prefix, which is used to call another country from Sweden, was changed in September 1999 from "009" to "00".

When you use Dial-Up Networking with a location of Sweden, and you view a phonebook entry or create a new phonebook entry that uses Telephony Dialing properties, the resulting Phone Number Preview generates a phone number that includes the "009" prefix, which is no longer valid.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:

   Date      Time    Size      File name     Platform
   --------------------------------------------------
   29/10/99  19:08   152,848   tapisrv.exe   x86
   29/10/99  19:08   243,472   tapisrv.exe   Alpha

To work around this issue, manually edit the Swedish International Dialing Prefix from "009" to "00", before you dial.

Telephony Properties Support for New Swedish International Call Prefix (245083)

SYMPTOMS

RESOLUTION

STATUS