Printers Folder May Hang if You Type an Incorrect URL in the Add Printer Wizard and Use Basic Authentication (244917)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Datacenter Server
This article was previously published under Q244917

SYMPTOMS

When you attempt to connect to an Internet print server by typing a URL in the Add Printer Wizard, if you type a URL with incorrect syntax followed by several successful connections to an Internet print server that uses Basic (clear text) authentication, the Printers folder on the server may stop responding (hang).

NOTE: An example of incorrect URL syntax is httl:// (or the use of one slash mark (/) or one "t" in the URL you typed).

RESOLUTION

To work around this issue, stop and restart the spooler.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 2000.
Modification Type:MajorLast Reviewed:11/21/2003
Keywords:kbbug kbpending kbprint KB244917
©2003 Microsoft Corporation. All rights reserved.