Fix for Q163852 May Cause "Stop 0x50" on Windows NT 3.51 (244614)



The information in this article applies to:

  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Workstation 3.51

This article was previously published under Q244614

SYMPTOMS

You may receive a "Stop 0x50" error message in Ntoskrnl.exe. This may occur when you reboot your computer after running Chkdsk.

This behavior can occur if you are running Windows NT 3.51 Service Pack 5 with newer fixes such as the fix described in the following article in the Microsoft Knowledge Base:

163852 Invalid Operand with Locked CMPXCHG8B Instruction

When this occurs, your kernel file has a date stamp of 08/17/1998 or later for U.S. English builds.

CAUSE

The problem described in the article listed in the "Symptoms" section was fixed in a way that was prone to timing issues during startup.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
   Date      Time                 Size    File name     Platform
   -------------------------------------------------------------
   10/25/99  17:06           1.135.104    Ntoskrnl.exe  Alpha
   10/25/99  17:06           1.148.608    Ntkrnlmp.exe  Alpha
   10/25/99  17:02             810.176    Ntoskrnl.exe  Intel
   10/25/99  17:02             822.064    Ntkrnlmp.exe  Intel
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MinorLast Reviewed:9/26/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbfix kbQFE KB244614