Error Message: "You Must Operate in Small Font Mode to View MSN Internet Access" When Installing The Microsoft Network (244447)


The information in this article applies to:

  • Microsoft Windows 98 Second Edition
This article was previously published under Q244447

SYMPTOMS

When you attempt to install MSN, The Microsoft Network, on a computer running Windows 98 Second Edition (by double-clicking the Setup MSN Internet Access icon), you may receive the following error message:
You must operate in small font mode to view MSN Internet Access.
If you click OK, MSN Setup quits.

CAUSE

This behavior occurs if the system display is set to use something other than small fonts.

RESOLUTION

To resolve this problem:
  1. Click Start, point to Settings, click Control Panel, and then double-click Display.
  2. On the Settings tab, click Advanced.
  3. In the Font Size box, click small fonts, and then click OK.
  4. Click OK, and then click Yes to restart the computer.
  5. After the computer is restarted, begin the installation of MSN.
Modification Type:MajorLast Reviewed:11/24/1999
Keywords:kbEnableLearn kbEnableSight kbenv kbprb KB244447
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