OL2000: Conflict Using Exchange Extension and Outlook View Control (244398)
The information in this article applies to:
This article was previously published under Q244398 SYMPTOMS
When you use the Outlook View control, Teams Folders or a Digital Dashboard, you may receive one of the following error messages:
Invalid Page Fault in Outllib.dll
Access violation in Outllib.dll.
CAUSE
There is a conflict with the Outlook View control and a custom Microsoft Exchange client extension.
RESOLUTION
This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.
To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).
To obtain SR-1/SR-1a, click the
article number below to view the article in the Microsoft Knowledge Base:
245025 OFF2000: How
to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)
WORKAROUND
To temporarily work around this problem, disable any custom Exchange client extensions.
- Start Outlook.
- On the Tools menu, click Options.
- On the Other tab, click Advanced Options.
- Click Add-in Manager, and then click to clear any custom Exchange client extensions.
- Click OK three times, and then restart Outlook.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. REFERENCESFor additional information about available resources and answersto commonly asked questions about Outlook solutions, click the article number below
to view the article in the Microsoft Knowledge Base:
146636 OL2000: Questions About Custom Forms and Outlook Solutions
Modification Type: | Major | Last Reviewed: | 11/6/2003 |
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Keywords: | kbbug KB244398 |
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